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  1. Community Phone
  2. Accounts and Billing

Accounts and Billing

Any questions related to your account including billing, shipping, user portal, and service cancellation.

Accounts

  • How to set up account in Community Platform
  • What can you do in the user portal?
  • I can't log in

Billing Inquiries

  • Billing
  • Updating your payment information online
  • How to update your card on file
  • Setting up ACH transfer as a payment method (Direct Debit)
  • How to check my invoices
  • How to change my billing address?
See all 8 articles

Shipping

  • How can I track my shipping status?

Service Cancellation

  • How do I cancel my service?
  • How do I transfer my number to another provider?

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