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  1. Community Phone
  2. My Landline Service

My Landline Service

Any questions including the setup of your landline, features, number transfer, and troubleshooting.

Setting Up Your Landline

  • What comes in the package?
  • How do I set up my landline?
  • What do the lights on my base mean?
  • Why is my battery icon blinking?
  • Compatibility

Features

  • Setting Up & Using Voicemail
  • How to set up my voicemail?
  • How to access your voicemail?
  • How to check your voicemail messages from another phone?
  • How to disable my voicemail?
  • How to set up my answering machine?
See all 13 articles

Porting / Number Transfer

  • How can I keep my existing number?
  • Info needed for the porting/number transfer process
  • How do I find my carrier porting information?
  • I need to change the information on my port/number transfer request
  • How to find the status of my port?
  • Why am I not seeing my ported (transferred) number while making calls?

Troubleshoot my Landline

  • There are no lights on the device
  • Far right lights are green, but I can’t receive calls
  • Far right lights are solid red
  • Why am I getting a beeping noise before hearing the dial tone?
  • Why are my lights solid green but I am not getting a dial tone?
  • My handset says NO LINE
See all 7 articles

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